Illinois Association of Realtors

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Ombudsman-Request-Form

We're here to help

The Ombudsman Program is a structured communication and problem-solving service available to consumers and members of the Illinois REALTORS® throughout the state to address complaints and questions that may be ethical, transactional, technical and procedural in nature.

  • Questions: Call: 217-529-2600
  • Hours: 9:00 a.m.-4:30 p.m. Monday - Friday

To initiate the Ombudsman Process please complete the request form. 

Upon receiving the request form an Ombusdman will be assigned and information relayed. Illinois REALTORS® Ombudsman will initiate communication with the “Complainant” no later than one business day after receipt of assignment.


Date Submitted
First Name
Last Name
Role in the Transaction
Mailing Address
Phone number
Email Address
Subject property (if any)
REALTOR® 1 Name
REALTOR® 1 Firm
REALTOR® 1 Phone
REALTOR® 1 Email
REALTOR® 2 Name (If applicable)
REALTOR® 2 Firm
REALTOR® 2 Phone
REALTOR® 2 Email
Has a formal complaint been filed?
Briefly state concerns you would like to address with the ombudsman
Send supporting information here
Submit