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The Ombudsman Program is a structured communication and problem-solving service available to consumers and members of the Illinois REALTORS® throughout the state to address complaints and questions that may be ethical, transactional, technical and procedural in nature.
- Questions: Call: 217-529-2600
- Hours: 9:00 a.m.-4:30 p.m. Monday - Friday
To initiate the Ombudsman Process please complete the request form.
Upon receiving the request form an Ombusdman will be assigned and information relayed. Illinois REALTORS® Ombudsman will initiate communication with the “Complainant” no later than one business day after receipt of assignment.